Privacy Policy
The nature of Internet business requires us to collect information from Users. While this policy is entitled a "privacy policy," it discusses all of the ways in which we use information collected from Users. Information transmitted, collected, processed or which is otherwise provided to us by Users is not necessarily considered by us to be private. Please review this policy carefully to determine how we treat this information. The Services may incorporate Third Party Products. The providers of these Third Party Products may have privacy policies that are different from ours.

Information that we collect

Information contained in your customer record

Users who are our customers provide us with their name, address, phone number, user name, credit/debit card or bank information and other personally identifiable or confidential information and other information we require to provide Service to them.

User inquiries

Users who contact us with questions may be required to give us additional information to assist us in resolving their questions, or to assist us in our business (User Inquiry Information).

Statistical Information

We collect information about Users' use of the Services and our products in general (Statistical Information). Statistical Information may include, but is not limited to, referring url, connecting IP address, Ram and CPU usage.

Cookies and Tracking Software

We use cookies and tracking software to provide the Services and for marketing purposes. Cookies are small data files that are placed automatically on a User's computer by our equipment. These data files are read by us to determine whether you have visited our site before, how often, the length of time and which pages you view. Tracking software may observe Users' use of the Services or movement on particular web pages.

How do we use Information

Government Agency and other demands for information

We will produce all information in our possession as required by law or a reasonable interpretation of it. We may also disclose this information if it is necessary or required to protect our business interests. This includes producing information in conjunction with the sale or acquisition of all or part of our business. If possible, we will attempt to notify Users that we intend to produce this information. However, we are under no obligation to do so if we are prohibited by law, or a reasonable interpretation of the law, if such a notice is impractical, or in conjunction with the sale or acquisition of all or part of our business.

Registration and Billing Information

We use Registration and Billing Information to identify Users personally. Registration and Billing Information is used throughout our business to provide services to Users, and to market new products and services to them. Information related to payment, such as credit card numbers, are only used to ensure we receive payment for services rendered. It may be shared with third parties affiliated with us if they provide services through us to Users and those services are billed by them independently. Aggregate information based on Registration and Billing Information may be disclosed to third parties to market products and services to Users.

Customer Inquiries

We use Customer Inquiry Information to identify Users personally. It is used throughout our business to provide services to Users, and to market new products and services to Users. Customer Inquiry Information is shared with third parties in the following circumstances: to identify and fix problems with the Services when we are not capable of doing so ourselves. Providers of Third Party Products may require us to provide them with Customer Inquiry Information. When Customer Inquiry Information is shared with third parties in these circumstances, the third parties are required to keep this information confidential.

Statistical Information

We do not use this data to identify Users personally. We use statistical information to operate our hardware and software, diagnose problems and administer our website. We may use aggregate information to modify the products and services we offer based on who is visiting our website, and what they are purchasing.

Cookies

We do not use this data to identify Users personally. We use the information provided by Cookies to change the way our website looks to Users; to keep Users logged in to certain areas of the website; ensure continued connection to our equipment; and to collect demographic data about where Users go on our website and how they behave.

Data Security

We keep the information covered by our Privacy Policy indefinitely. Information collected by the technologies described in this Privacy Policy is protected by SSL 128 bit encryption technology during transmission. Information kept by us in our business is protected using industry standard security measures. Our employees are required to keep information covered by this Privacy Policy confidential – unless disclosure is authorized in this Privacy Policy or by Users. No means of communication or information transmission or storage is totally secure. Because of this we are not responsible for loss corruption or unauthorized acquisition and use of information covered by this Privacy Policy, or for any resulting damages, including unauthorized acquisition and use.

Log Files

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. None of the information stored in the log files is linked to personally identifiable information.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by making the changes within your user control panel. Alternatively, you may inform us of any changes by emailing us at admin@timaruwebhosting.co.nz or by contacting us by telephone (03) 6849588

Your Responsibility

You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.

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